Thurston County Medic One is a county-managed system providing pre-hospital emergency medical services (EMS), which includes: Paramedic and EMT training, medical supplies, and medical oversight in partnership with 12 public fire agencies, and 3 private ambulance companies.

Founded in 1974, it was the first public, tiered-response EMS system in the United States, and currently serves over 303,400 residents.

For more information please visit: https://www.thurstoncountywa.gov/departments/medic-one

This EMS dashboard is an operational surface for inbound-unit monitoring, and hospital turnaround awareness featuring:

• WCAG 2.1 AA accessibility baseline
• Ability to re-order the individual hospital cards based on preference.

• Individual Hospital Alerts that you can click for more information.

• Light/Dark Mode

• Individual Hospital Average Turn around that you can click to see what makes up that average.

• Public dashboard with operational clock, alerts, live units, ETA, and feed status
• Basic KPIs for at a glance system performance.
• Protected admin workflows with audit logging
• SFTP, email, manual upload, XML ingest, and Email Intake rule workflows
• Canned reports with scoped CSV export and ETA accuracy review
• Reserved Other Destinations bucket for unmapped transport destinations